Check-in time is 4 pm, and check-out time is 11am. Early check in or late check out is available for additional $50 per room, please let us know your request in advance.
You can check-in late at night but please let us know if you are checking in after 10:00 PM.
For Reservations (non-Holiday periods):
A credit card number or deposit equal to one night”s room rental is required to reserve a room, and our cancellation policy is 7 days. Cancellations received at least 7 days prior to check-in date will be cancelled in full, less a $25.00 cancellation fee. Your payment will be processed 7 days prior to check-in. Any cancellation, partial or full, received less than 7 days prior to check-in date will be charged for the entire stay unless the room is re-booked. There are no refunds for early departure.
Please note, if you have listed an incorrect email or if your computer has a spam blocker, our email confirmation may not be received by you. In that event you will be responsible for the entire reservation, unless you cancel within our cancellation period.
Reservations for Holidays, Special Events, SXSW, ACL Festival and Group Reservations or for Extended Stays (5 nights+)
A credit card number or deposit equal to 50% of the stay is required to reserve a room, and our cancellation policy is 30 days. Cancellations received at least 30 days prior to check-in date will be canceled in full, less a $50.00 per room cancellation fee. Any cancellation, partial or full, received less than 30 days prior to the check-in date will be charged for the entire stay unless the room is re-booked. Your payment will be processed 30 days prior to check-in. • YOUR CREDIT CARD WILL BE CHARGED AT THE END OF THE CANCELLATION PERIOD – 30 DAYS PRIOR TO ARRIVAL.
SXSW, Austin City Limits Music Festival and Formula 1 racing cancellation fee is first nights stay. Cancellations received less than 30 days prior to the reservation date will be charged for the entire stay unless the room is re-rented. There are no refunds for early departure. Cancellations must be made via phone or by email, receiving a confirmation email from Brava House to be valid. There are no refunds for early departure.
Some plans and bookings made through specific channels are unchangeable. Please contact us for details 737-351-7074